發明
中華民國
105136572
I 612485
產品服務系統分類與服務轉型方法
國立清華大學
2018/01/21
一種產品服務系統分類及服務轉型方法。此方法收集多個產品服務系統的分析資料,據以定義產品服務系統的多個條件屬性,並利用條件屬性建立分類決策表。接著,應用約略集合理論演算法從分類決策表中歸納條件屬性的縮減,據以產生多個分類的候選決策規則,再利用分析資料驗證候選決策規則,以產生最後決策規則。然後,應用最後決策規則判斷目標企業的產品服務系統的目前類型,並分析目標企業的核心競爭力,以決定適於此目標企業未來的產品服務系統的推薦類型。最後則根據推薦類型與目前類型在條件屬性上的差異,提供目標企業服務的轉型建議。 A method for product service system classification and service transformation is provided. In the method, analysis data of multiple product service systems (PSSs) is collected and accordingly multiple condition attributes of the PSSs are defined and used to establish a classification decision table. Then, reducts of the condition attributes are induced from the classification decision table through a rough set theory algorithm and accordingly multiple candidate decision rules are generated. The candidate decision rules are validated by using the analysis data to generate final decision rules. The final decision rules are applied to determine a current type of the PSS of a target firm. A core competition of the target firm is analyzed to determine a recommend type of the PSS for the future. Finally, a transformation recommendation for the service of the target firm is provided according to differences between the condition attributes of the recommend type and the current type.
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